Shipping Policy
Last Updated: 14 October 2026
At La tigara Farm, we aim to deliver your orders safely and conveniently. This Shipping Policy explains how orders placed through our website are processed, shipped and delivered.
1. Order Processing
Orders are processed after successful payment confirmation.
Order processing times may vary depending on product availability, order volume and operational requirements.
Orders are generally processed within 1–3 business days, excluding Sundays and public holidays.
During festivals, promotional periods or other busy seasons, processing may take longer.
If a product is unavailable or there is a significant delay, we will make reasonable efforts to inform you using the contact details provided with your order.
2. Shipping Coverage
We aim to deliver our products to serviceable locations across India.
Delivery availability depends on the courier partner’s service coverage and the delivery address provided at checkout. Some locations may not be serviceable.
Please ensure that your shipping address, PIN code and contact number are accurate when placing your order.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Any free-shipping offers will be subject to the conditions stated on our website or in the applicable promotion.
If an order requires additional shipping arrangements because of an incorrect address or a failed delivery, any additional charges will be communicated where applicable before they are incurred.
4. Estimated Delivery Time
Delivery times depend on the destination, courier partner and local operating conditions.
As a general estimate, orders may take approximately 3–7 business days after dispatch to arrive. Remote locations may require additional time.
These are estimates only and are not guaranteed delivery dates. Delays may occur because of weather conditions, transport disruptions, public holidays, courier issues or other circumstances beyond our control.
5. Order Tracking
Where tracking is available, shipment details or a tracking link may be shared through email, SMS, WhatsApp or another available communication channel.
Customers can use the tracking information provided to check the progress of their shipment.
If tracking information is unavailable or your order appears delayed, please contact us with your order number.
6. Incorrect Address and Failed Delivery
Customers are responsible for providing a complete and accurate shipping address and reachable contact details.
If a shipment cannot be delivered because of an incorrect address, an unavailable recipient or repeated failed delivery attempts, the courier may return the parcel to us.
In such cases, reshipping may be subject to additional charges. Refund eligibility, if applicable, will be determined according to our Return & Refund Policy and applicable law.
7. Damaged or Missing Items
Please inspect your order after delivery.
If your parcel arrives damaged, appears tampered with or contains missing or incorrect items, contact us as soon as possible, preferably within 48 hours of delivery.
Please provide:
Your order number
A description of the issue
Clear photographs of the parcel, shipping label and product, where relevant
We will review the information and assist with an appropriate resolution in accordance with our Return & Refund Policy and applicable law.
8. Delayed or Undelivered Orders
If your order has not arrived within the estimated delivery period, please contact us with your order number.
We will make reasonable efforts to check the shipment status with the relevant courier partner and provide an update.
Delivery estimates may be affected by circumstances beyond our reasonable control. This does not affect any rights you may have under applicable law.
9. Changes to This Shipping Policy
La tigara Farm reserves the right to update this Shipping Policy when necessary. Any updates will be published on this page with the revised date.
The policy applicable to an order will be interpreted in accordance with the information provided at checkout and applicable law.
10. Contact Us
For shipping, tracking or delivery-related questions, please contact us through the official contact details published on our website.
La tigara Farm
Tigarra, Gujarat, India
Website: https://latigara.com/
Please include your order number when contacting us so we can assist you efficiently.