Return & Refund Policy
Last Updated: 14 October 2026
At La tigara Farm, we aim to provide our guests and customers with a pleasant booking and shopping experience. This Return & Refund Policy explains the terms applicable to bookings made through our website and purchases of products available online.
By making a booking or placing an order through our website, you agree to the terms outlined below.
1. Booking Cancellation Policy
This policy applies to bookings for Pack N Go, Day Outing, Farm Stay and Room Stay.
All booking cancellation requests must be submitted through our official contact details or the booking channel used to make the reservation.
Cancellation requests will be reviewed according to the applicable cancellation terms communicated at the time of booking.
Refund eligibility may depend on the booking date, cancellation notice period, booking status and any specific terms applicable to the selected package.
Certain promotional, discounted or special-event bookings may have separate cancellation conditions, which will be communicated before confirmation.
Please review the cancellation terms carefully before completing your reservation.
2. Refunds for Booking Cancellations
If a booking qualifies for a refund under the applicable cancellation terms:
The refund will be initiated after the cancellation is reviewed and approved.
Refunds will generally be processed to the original payment method wherever possible.
The time taken for the amount to reflect in your account may depend on your bank, payment gateway or payment provider.
Any refund amount, applicable deductions or non-refundable charges will be communicated according to the terms applicable to your booking.
If a booking is non-refundable, this condition will be communicated before payment.
3. Date Changes and Rescheduling
Guests who wish to change their booking date should contact La tigara Farm as early as possible.
Date changes are subject to availability.
Any difference in package price or applicable charges may need to be paid before the revised booking is confirmed.
A date change is not confirmed until approved by La tigara Farm.
If the requested date is unavailable, the original booking’s cancellation and refund terms will apply.
4. No-Shows and Early Departure
If a guest does not arrive on the scheduled booking date without prior approval, the reservation may be treated as a no-show.
Refunds for no-shows, late arrivals or early departures will be governed by the cancellation terms communicated at the time of booking.
5. Product Returns and Refunds
This section applies to physical products sold through our website, including A2 ghee, spices, masalas and other listed products.
Return or replacement requests must be reported within a reasonable period after delivery, preferably within 48 hours of receiving the order.
Products that arrive damaged, defective, incorrect or incomplete should be reported with clear photographs and the order details.
Products must be unused, unopened and in their original packaging for return requests, wherever applicable.
Food products, including ghee, spices and masalas, may not be eligible for return once opened or used, except where required by applicable law or where the product is damaged, defective, incorrect or otherwise eligible under the applicable policy.
Return, replacement or refund requests will be reviewed individually based on the nature of the issue and applicable consumer protection requirements.
To request a return, replacement or refund, contact us with your order number, a description of the issue and supporting photographs where relevant.
6. Damaged, Defective or Incorrect Products
If you receive a damaged, defective or incorrect product, please contact us as soon as possible after delivery.
Please provide:
Your order number
The name of the product
A description of the issue
Clear photographs of the product and packaging, where applicable
After verification, we will inform you whether the issue qualifies for a replacement, refund or another appropriate resolution.
7. Refund Processing Time
Once a refund is approved, we will initiate the refund through the applicable payment method or payment provider.
The time required for the refund to appear in your account may vary depending on the bank, card issuer, UPI provider or payment gateway. We cannot guarantee the exact date on which your bank or payment provider will credit the amount.
8. Non-Refundable Charges
Certain charges may be non-refundable where this has been clearly communicated before payment and is permitted by applicable law.
Any deductions or non-refundable amounts applicable to a booking or product order will be handled according to the relevant terms disclosed at the time of purchase.
9. Changes to This Policy
La tigara Farm reserves the right to update or modify this Return & Refund Policy when necessary. Changes will be published on this page with an updated revision date.
The policy applicable to a particular booking or order will be interpreted in accordance with the terms communicated at the time of purchase and applicable law.
10. Contact Us
For questions about booking cancellations, refunds, returns or replacements, please contact us through the official contact details published on our website.
La tigara Farm
Tigarra, Gujarat, India
Website: https://latigara.com/
Please include your booking reference number or order number so we can assist you efficiently.