Privacy Policy

Last Updated: 14 October 2026

At La tigara Farm, accessible through https://latigara.com/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, make a booking, purchase products or contact us.

By using our website, you acknowledge the practices described in this Privacy Policy, subject to your rights under applicable law.

1. Information We Collect

We may collect the following categories of information when you use our website.

Personal Information

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Booking details, including selected package, date and number of guests

  • Order details and purchase history

  • Information you provide when contacting us or submitting an enquiry

Payment Information

Payments made through our website may be processed by third-party payment service providers.

We may receive payment confirmations, transaction references and payment status information necessary to manage your booking or order. Your complete payment card details or other sensitive payment credentials are generally handled by the relevant payment provider rather than stored directly by us, depending on the payment method used.

Technical Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Pages visited and interactions with the website

  • Referring website or source

  • Cookies and similar technologies

  • Basic website usage and diagnostic information

The information collected depends on the website features, analytics tools and services enabled.

2. How We Use Your Information

We may use your information to:

  • Process and confirm room stays, Farm Stay packages, day outings and other bookings.

  • Process product orders, payments, shipping and deliveries.

  • Send booking confirmations, order updates and important service notifications.

  • Respond to enquiries and provide customer support.

  • Manage cancellations, refunds, rescheduling and order-related issues.

  • Improve our website, services and customer experience.

  • Maintain business, accounting and transaction records.

  • Prevent fraud, misuse and unauthorised transactions.

  • Comply with applicable legal and regulatory obligations.

  • Send promotional communications where permitted by law and, where required, with your consent.

3. Bookings and Customer Information

When you make a booking through our website, we may collect the information needed to manage your reservation, including your name, contact details, booking date, selected package, number of guests, payment status and booking reference.

We use this information to verify availability, manage reservations, communicate relevant booking information and provide the requested services.

We may retain booking records as required for business operations, dispute resolution, accounting and legal compliance.

4. Online Orders and Shipping

When you purchase products through our website, we collect the information necessary to process and deliver your order.

This may include your name, shipping address, phone number, email address, order details and payment status.

Where necessary, we share relevant information with courier companies, logistics providers and payment service providers to complete your transaction and delivery.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support essential functions and improve website performance.

These technologies may help us:

  • Keep products in your shopping cart.

  • Maintain checkout and session functionality.

  • Remember certain preferences.

  • Understand website traffic and usage.

  • Support analytics, security and marketing features where enabled.

You can manage cookies through your browser settings. Disabling certain cookies may affect the functionality of some website features.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies.

6. Sharing of Information

We do not sell your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our website and fulfil your requests, including:

  • WooCommerce and website hosting providers

  • Payment gateways and payment processors

  • Shipping and courier partners

  • Email and communication service providers

  • Website analytics and security providers, where enabled

  • Professional advisers, auditors or legal authorities where required

These parties may process information according to their own privacy policies, contractual obligations and applicable law.

We may also disclose information when necessary to protect our rights, address fraud or comply with a lawful request.

7. Third-Party Services and Websites

Our website may use or link to third-party services, including payment gateways, social media platforms, maps, analytics services and external websites.

Your interactions with those services may be governed by their respective privacy policies and terms. La tigara Farm does not control the privacy practices of independent third-party websites.

We encourage you to review the relevant policies before sharing personal information with those services.

8. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

Please avoid sharing payment passwords, one-time passwords (OTPs) or other confidential authentication details with anyone claiming to represent us.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud and meeting legal obligations.

Retention periods may vary depending on the type of information and applicable requirements.

When information is no longer required, we will take reasonable steps to delete it or anonymise it, where appropriate and legally permitted.

10. Your Privacy Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information where legally permissible.

  • Withdraw consent where processing is based on consent.

  • Raise concerns or complaints about how your information is handled.

Certain information may need to be retained to fulfil legal, accounting or contractual obligations.

To exercise your rights, please contact us using the contact details published on our website.

11. Children’s Privacy

Our website and online purchasing services are intended for use by adults or individuals who have the legal authority to make the relevant booking or purchase.

We do not knowingly collect personal information from children in circumstances where parental consent or other legal authorisation is required but has not been obtained.

If you believe that a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.

12. Marketing Communications

We may send service-related communications about your bookings, purchases, payments or deliveries.

Promotional messages may be sent where permitted by applicable law and, where required, with your consent. You may opt out of promotional communications by following the unsubscribe instructions provided or contacting us.

Opting out of promotional messages will not prevent us from sending essential communications relating to an existing booking or order.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology or legal obligations.

The revised policy will be published on this page with an updated revision date. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact us through the official contact details published on our website.

La tigara Farm
Tigarra, Gujarat, India
Website: https://latigara.com/

Please include sufficient details about your request so we can identify the relevant booking, order or enquiry and respond appropriately.